Privacy Policy

Last updated: June 13, 2026

Lumora Life AG ("Lumora", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or subscribe to our newsletter.

1. Information We Collect

1.1 Information you provide directly

Email address — when you subscribe to our newsletter.
Communication data — when you contact us via email or other channels.

1.2 Information collected automatically

Device and usage data — IP address, browser type, operating system, pages visited, time spent on pages, referring URLs.
Cookies and similar technologies — see our Cookie Policy for details.

2. How We Use Your Information

To send you our weekly newsletter and occasional updates (only with your consent).
To analyze website traffic and improve our content and user experience.
To respond to your inquiries and provide customer support.
To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

Consent — for newsletter subscriptions and optional cookies.
Legitimate interests — for website analytics, security, and fraud prevention.
Legal obligation — when required by applicable law.

4. Data Sharing

We do not sell your personal data. We may share limited data with trusted service providers who assist us in operating our website and delivering newsletters, under strict confidentiality agreements. These include:

Email delivery services
Web analytics providers (e.g., Google Analytics, if enabled by your cookie consent)
Hosting and infrastructure providers

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Newsletter subscriber data is retained until you unsubscribe or request deletion.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to processing based on legitimate interests
Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@lumora.life.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.

9. International Transfers

We are based in Switzerland. If you access our site from outside Switzerland, your data may be transferred to and processed in Switzerland, which has adequate data protection standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email and post the updated policy on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Lumora Life AG
Seefeldstrasse 5, 8008 Zürich, Switzerland
Email: hello@lumora.life
Phone: +41 44 512 88 00